LADWP Bill Help in 2026: Discounts, Nonprofit Referrals and Public Assistance

First determine the kind of help you need

A high electric bill can require short-term payment assistance, ongoing income-qualified discounts, an energy-efficiency improvement or a billing review. These services address different problems. Start with the recent bill, your account's rate plan and any approaching due date.

For threatened disconnection or an overdue balance, contact LADWP directly about available payment arrangements. Do not rely on a solar installation to solve an immediate past-due bill.

Understand LADWP EZ-SAVE

LADWP's EZ-SAVE program offers discounts to income-qualified customers. Its current program page explains household-income requirements, online application options and the possibility of later eligibility verification. Residents age 62 or older, or with certain disabilities, should also review the utility's Lifeline discount pathway.

EZ-SAVE is a utility discount, not approval for a free solar system. Check the official page for current household limits and complete application instructions; amounts and criteria can change.

Federal energy-bill assistance through LIHEAP

The federally funded Low Income Home Energy Assistance Program is administered locally in California and may help qualifying households with heating and cooling bills or crisis situations. Availability is limited and may depend on household circumstances and local funding.

California's Community Services and Development agency maintains a service-locator process for identifying the appropriate local provider. Eligible households may still be unable to receive benefits when funding is exhausted or priority is given to more vulnerable applicants.

Community and nonprofit help

211 LA offers free resource navigation that can connect residents with utility and community services. When calling, explain the electric utility, whether there is a shutoff notice and whether the household needs bill payment help or home weatherization.

Keep personal information within official service portals. Some charitable agencies have separate eligibility, residency, referral or funding restrictions; an online directory listing does not establish that money is currently available.

Long-term ways to manage energy costs

Once immediate billing needs are addressed, inspect energy-use patterns, cooling equipment, weatherization and available LADWP efficiency offerings. Solar may warrant evaluation for some homeowners, but only after the financing, roof, tariff and remaining bills are modeled.

Save written program determinations and monitor actual kWh, not only dollar totals. A clear comparison prevents mistaking a one-time bill payment, ongoing discount and major capital upgrade for interchangeable solutions.

LADWP application steps: EZ-SAVE, payment help and LIHEAP

For EZ-SAVE, review LADWP's published household income table, effective July 1, 2026, and use its authorized online application or mail/fax option. LADWP says income proof is not required at initial enrollment but eligibility may be verified later.

For payment difficulty, contact LADWP directly to discuss payment agreements. For a possible one-time HEAP or crisis-assistance benefit, use California CSD's local LIHEAP provider locator. Keep the account information private and record the date and outcome of each application.

Frequently asked questions

Questions worth asking

• How do I apply for LADWP EZ-SAVE?
• Can LIHEAP assist with LADWP electricity bills?
• Who should I contact if I face disconnection?